// FAQ
COMMON QUESTIONS
Can't find your answer? Ask us on Discord.
SAFETY
Yes. Every product is tested daily against the latest anti-cheat updates for each game. If something changes we push an update within 24 hours and update the status page.
No software is 100% guaranteed. We keep our products updated and undetected, but we always recommend using a secondary/alt account to be safe.
Yes, our HWID Spoofer changes your hardware ID to bypass hardware bans. Check the Spoofer product page for current status and pricing.
PAYMENTS
We use sellauth.com for all transactions. Accepted methods include credit/debit cards, PayPal, and select cryptocurrencies.
Yes. All payments are processed by sellauth.com, a trusted digital goods payment platform. We never store your payment details.
Refunds are handled on a case-by-case basis. If you have an issue, contact our support team on Discord as soon as possible.
DELIVERY
Instantly after payment. Your license key is displayed on the sellauth confirmation page and sent to your email automatically.
Enter your license key in the NexusHook loader. Detailed setup instructions are pinned in our Discord server.
Keys are single-device by default. If you need a transfer contact support on Discord — we handle it on a case-by-case basis.
SUPPORT
Join our Discord server and open a support ticket. Our team is available 24/7.
First check the Status page to make sure the cheat is listed as UNDETECTED. If status is fine, join Discord and open a support ticket with your setup details.